*** What is the connection?
Communication is the exchange of information and ideas between members of any society, some of them, whether the ideas of a scientific nature, process, or social or cultural, and stems from the individual's need to talk and listen and interact with others.
The average employee spends 75% of work time in the communication processes, much more than in individuals who work in mass communication.
*** Call functions
Lead the communication process the following functions:
1. Move the message from one party to another.
2. Receive data and keep them.
3. Analysis of data and information derived from them.
4. Influence the physiological processes of body and modify.
5. Influence other people and guiding them.
*** Components of the communication process
Future ------> -------> message sender
<---- Feedback
Contact constraints
Obstacles to communication can be divided to 4 main sections:
1. Personal constraints
2. Channels of communication
3. Language and words
4. Non-verbal communication
1 - personal obstacles
There may have future impediments to receiving the correct message, including the classification and division of community members or casting Stereo typing, they lead to poor reception and interpretation of the message, as well as the presence of backgrounds and ideas that I have a group recipients leads to perceptions of multiple, contradictory I have multiple recipients.
For example, we find that the behavior is characterized by a generosity of the citizens of the town are careful, it raises the fear that target the person, instead of welcoming his behavior Hamid.
2 - channels of communication
May cause a bad choice channel of communication disability and access the message. For example, the transfer of a message regarding trends and opinions and feelings should preferably be oral and face to face, such as the Declaration appreciation or dissatisfaction, and others.
In contrast, the routine instructions and the instructions should preferably be written, oral or written, and together if there was a need for clarification or to receive feedback immediately.
3 - Language and words
Cause misinterpretation of the words several problems when transferring the message, as a result of the different scientific and cultural backgrounds and experiences I have accumulated the recipients, so that the sender is confirmed by the feedback that the message has reached the desired sense.
It was found that some common words have more than 28 explanation, example of this when he announced a managers need to work as efficiently as productivity, have interpreted some of the need to increase production at all costs, and interpreted by others the need to pressure the expenses of production, while interpreted by others the need to increase the number of employees to increase production.
4 - non-verbal communication
Cause incompatibility with non-verbal signals verbal message obstacle for the arrival of the message, and lead to confusion and confusion and uncertainty at the receiver.
Example of this is that managers require a diligent employee and inform him of the decision to move, while the Director was busy in the mind of another problem, the employee routinely receives the news that the death penalty so.
It must therefore be drawn to the sender to the message, not only verbal but also non-verbal message is associated.
*** Departments Contact
1. Oral or written.
2. Verbal or non-verbal.
3. Horizontal or vertical.
4. Formal or informal.
Non-verbal communication
Why care about the non-verbal communication
1. Because the message does not match the verbal with the non-verbal communication is one of obstacles.
2. Can non-verbal expressions to be a means to clarify or confirm the verbal message.
3. Expressions of non-verbal memory is more stable because they see eye or other senses.
4. Non-verbal expressions are better able to communicate trends and sentiments.
Sections of non-verbal communication
Can be divided into non-verbal communication to 4 main sections:
1. Physical contact. Includes facial expressions, the volume, expressions and body movements.
2. Signals. Such as flags, firing 21-gun salute, trumpet or Alsarenh.
3. Symbols. Such as the use of symbols to indicate social status or religious or scientific.
4. The use of aesthetics. Such as the use of music or art.
Manifestations of non-verbal communication:
1. Contact static "static"
2. Contact kinetic "dynamic"
Resident, non-verbal communication:
1. Physical contact. Expresses the heat of emotion, such as peace and hand-eye contact, and patting, and others.
2. Stand. Reflect the extent of official or friendly, such as moderation, relaxation, folding hands or feet.
3. Distance. Near or distance from the other person is a friendly message in the oriental culture, but it may mean opposite meanings in other cultures.
4. Direction. Is communication between individuals, face to face, or side to side, or even the back. Collaborators Mottaganpin prefer to sit, while the preferred Altusband competitors.
Kinetic non-verbal communication:
1. Facial expressions. Smiling and frowning, raising eyebrows, suture, yawning. It is noted that one meaning, and in most cultures.
2. Hand gesture. Is the most widely used and least understood, as the very local sense.
3. Way of looking. Eye contact is one of the ways to influence the powerful, they are easily transported feelings, and they can express their interest or boredom.
***** Analysis of some popular movements:
Horizontal movement "back and forth"
The person who tends to move the hands forward and back during the discussion, tends to be bold and initiatives, is expected to people the ability to effect radical changes in the site where he works.
Vertical movement "Up and Down"
The person who tends to move his hands up and down during the peace by hand, tends to be people expressing, is expected to people the ability to promote ideas, marketing plans and new programs.
Lateral movement
The person who tends to move his hands in profile, tends to be a good listener and a good carrier of information, people expect him guidance and the ability to transfer ideas from others.
Eye movement
Stare directly in the face of the interlocutor be a sign of openness and clarity, and gives a sense of confidence. While repeatedly looking down gives a sense of humility.
Rotation of the eye in the direction of upper gives a sense of fatigue or search for a missing piece of information.
Approaching or moving away "from the interlocutor"
Everyone has an area considered a sanctuary of its own is not allowed for all breakout, and the greater the status of the person increased area of this campus, and I said the ability of others to break, and increased its ability to penetrate the campus of the others.
And could mean the excess of the interlocutor to approach intimacy, may also mean less prestige, and be-Faisal, the expressions of the other attendant.
Style talk
Technique is complementary to speak to the content of the modern, tone, tone, rate of words. A modern style that is expressive of the message, or explaining or confirming them.
And this must be concerned with the speaker sound, not a carrier of the message, but as part of an essential complement to them.
Silence
Silence of the methods of communication that can be exploited more than one way, but can be used to express the contradictory meanings, according to the nature of each position.
For this example, the period of silence may be used as a separator between parts of the message, or to create an atmosphere of tension. Also can be used to express admiration, or lack of admiration, or appreciation or contempt, and also by the accompanying expressions.
Try to avoid the following movements:
Following movements lead to tension in the audience and show the tension of the offer:
1. Play string or keyboard or currency.
2. Frowning or suture.
3. Licking the lips.
4. Coordination of hair or clothing.
5. Placing the hand in the pocket.
Communication is the exchange of information and ideas between members of any society, some of them, whether the ideas of a scientific nature, process, or social or cultural, and stems from the individual's need to talk and listen and interact with others.
The average employee spends 75% of work time in the communication processes, much more than in individuals who work in mass communication.
*** Call functions
Lead the communication process the following functions:
1. Move the message from one party to another.
2. Receive data and keep them.
3. Analysis of data and information derived from them.
4. Influence the physiological processes of body and modify.
5. Influence other people and guiding them.
*** Components of the communication process
Future ------> -------> message sender
<---- Feedback
Contact constraints
Obstacles to communication can be divided to 4 main sections:
1. Personal constraints
2. Channels of communication
3. Language and words
4. Non-verbal communication
1 - personal obstacles
There may have future impediments to receiving the correct message, including the classification and division of community members or casting Stereo typing, they lead to poor reception and interpretation of the message, as well as the presence of backgrounds and ideas that I have a group recipients leads to perceptions of multiple, contradictory I have multiple recipients.
For example, we find that the behavior is characterized by a generosity of the citizens of the town are careful, it raises the fear that target the person, instead of welcoming his behavior Hamid.
2 - channels of communication
May cause a bad choice channel of communication disability and access the message. For example, the transfer of a message regarding trends and opinions and feelings should preferably be oral and face to face, such as the Declaration appreciation or dissatisfaction, and others.
In contrast, the routine instructions and the instructions should preferably be written, oral or written, and together if there was a need for clarification or to receive feedback immediately.
3 - Language and words
Cause misinterpretation of the words several problems when transferring the message, as a result of the different scientific and cultural backgrounds and experiences I have accumulated the recipients, so that the sender is confirmed by the feedback that the message has reached the desired sense.
It was found that some common words have more than 28 explanation, example of this when he announced a managers need to work as efficiently as productivity, have interpreted some of the need to increase production at all costs, and interpreted by others the need to pressure the expenses of production, while interpreted by others the need to increase the number of employees to increase production.
4 - non-verbal communication
Cause incompatibility with non-verbal signals verbal message obstacle for the arrival of the message, and lead to confusion and confusion and uncertainty at the receiver.
Example of this is that managers require a diligent employee and inform him of the decision to move, while the Director was busy in the mind of another problem, the employee routinely receives the news that the death penalty so.
It must therefore be drawn to the sender to the message, not only verbal but also non-verbal message is associated.
*** Departments Contact
1. Oral or written.
2. Verbal or non-verbal.
3. Horizontal or vertical.
4. Formal or informal.
Non-verbal communication
Why care about the non-verbal communication
1. Because the message does not match the verbal with the non-verbal communication is one of obstacles.
2. Can non-verbal expressions to be a means to clarify or confirm the verbal message.
3. Expressions of non-verbal memory is more stable because they see eye or other senses.
4. Non-verbal expressions are better able to communicate trends and sentiments.
Sections of non-verbal communication
Can be divided into non-verbal communication to 4 main sections:
1. Physical contact. Includes facial expressions, the volume, expressions and body movements.
2. Signals. Such as flags, firing 21-gun salute, trumpet or Alsarenh.
3. Symbols. Such as the use of symbols to indicate social status or religious or scientific.
4. The use of aesthetics. Such as the use of music or art.
Manifestations of non-verbal communication:
1. Contact static "static"
2. Contact kinetic "dynamic"
Resident, non-verbal communication:
1. Physical contact. Expresses the heat of emotion, such as peace and hand-eye contact, and patting, and others.
2. Stand. Reflect the extent of official or friendly, such as moderation, relaxation, folding hands or feet.
3. Distance. Near or distance from the other person is a friendly message in the oriental culture, but it may mean opposite meanings in other cultures.
4. Direction. Is communication between individuals, face to face, or side to side, or even the back. Collaborators Mottaganpin prefer to sit, while the preferred Altusband competitors.
Kinetic non-verbal communication:
1. Facial expressions. Smiling and frowning, raising eyebrows, suture, yawning. It is noted that one meaning, and in most cultures.
2. Hand gesture. Is the most widely used and least understood, as the very local sense.
3. Way of looking. Eye contact is one of the ways to influence the powerful, they are easily transported feelings, and they can express their interest or boredom.
***** Analysis of some popular movements:
Horizontal movement "back and forth"
The person who tends to move the hands forward and back during the discussion, tends to be bold and initiatives, is expected to people the ability to effect radical changes in the site where he works.
Vertical movement "Up and Down"
The person who tends to move his hands up and down during the peace by hand, tends to be people expressing, is expected to people the ability to promote ideas, marketing plans and new programs.
Lateral movement
The person who tends to move his hands in profile, tends to be a good listener and a good carrier of information, people expect him guidance and the ability to transfer ideas from others.
Eye movement
Stare directly in the face of the interlocutor be a sign of openness and clarity, and gives a sense of confidence. While repeatedly looking down gives a sense of humility.
Rotation of the eye in the direction of upper gives a sense of fatigue or search for a missing piece of information.
Approaching or moving away "from the interlocutor"
Everyone has an area considered a sanctuary of its own is not allowed for all breakout, and the greater the status of the person increased area of this campus, and I said the ability of others to break, and increased its ability to penetrate the campus of the others.
And could mean the excess of the interlocutor to approach intimacy, may also mean less prestige, and be-Faisal, the expressions of the other attendant.
Style talk
Technique is complementary to speak to the content of the modern, tone, tone, rate of words. A modern style that is expressive of the message, or explaining or confirming them.
And this must be concerned with the speaker sound, not a carrier of the message, but as part of an essential complement to them.
Silence
Silence of the methods of communication that can be exploited more than one way, but can be used to express the contradictory meanings, according to the nature of each position.
For this example, the period of silence may be used as a separator between parts of the message, or to create an atmosphere of tension. Also can be used to express admiration, or lack of admiration, or appreciation or contempt, and also by the accompanying expressions.
Try to avoid the following movements:
Following movements lead to tension in the audience and show the tension of the offer:
1. Play string or keyboard or currency.
2. Frowning or suture.
3. Licking the lips.
4. Coordination of hair or clothing.
5. Placing the hand in the pocket.
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